jnetotPrivacy Policy

This page describes what data we collect when you use jnetot and how we keep that data protected. We collect personal information only when you register an account, fund your wallet, or interact with our customer support. We do not sell your data to advertisers, and we do not share your financial details with merchants outside our approved payment processors. Our jnetot platform stores your identity information, payment history, and account activity on secure servers and retains that data according to legal and regulatory timelines.

We take data protection seriously because your account security and privacy directly affect your trust in our platform. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, our jnetot system records transaction timestamps, amounts, and confirmation statuses—but never stores your payment credentials themselves. Those are encrypted and held by our payment processors, not by us. Similarly, when you place a wager on Liga 1, Piala Indonesia, or esports markets, we log your bet details and settlement outcomes, but we do not track your betting patterns to profile you or sell insights to third parties.

Read this policy carefully to understand our data practices, your rights regarding your data, how we use cookies, and how to contact us if you have concerns about your privacy on jnetot.

What data we collect on jnetot

We collect data at three stages: account registration, deposit processing, and ongoing activity. At registration, we collect your email address, full name, date of birth, phone number, and a secure password. We use your email for account recovery, security alerts, and support communications. We verify your phone number to confirm you control that contact method. We hash your password using strong encryption so we cannot read it—only verify it during login.

When you deposit for the first time on jnetot, we collect identity verification information: a government-issued ID photo, proof of residential address, and confirmation that your payment method belongs to you. We do this to comply with anti-money-laundering regulations and to prevent fraud. Our compliance team reviews your documents and stores them securely. We keep this verification data for seven years after account closure to satisfy legal hold requirements, then delete it unless law mandates longer retention.

During regular activity on jnetot, we collect logs of your account access (timestamps, browser type, IP address), your wager history (bet details, stake amounts, outcomes), your deposit and withdrawal requests (method, amount, timestamp), and your communication with our support team (email transcripts, live-chat logs). We use this data to operate the platform, investigate disputes, detect fraud, and comply with regulatory audits. We do not use it to profile you for marketing or to sell insights to third parties.

Our jnetot data security and storage practices

Our jnetot platform uses TLS (Transport Layer Security) encryption for all data transmitted between your device and our servers. Your login session is encrypted, your payment transactions are encrypted, and your account activity is encrypted. We do not transmit sensitive data over unencrypted channels. Our servers employ firewalls, intrusion detection, and regular security audits. We limit employee access to sensitive data on a need-to-know basis and log all access attempts.

We store your data on servers located outside Indonesia, primarily in data centres operated by third-party infrastructure providers. This means your personal information may be subject to foreign data-protection laws in addition to Indonesian regulations. We choose our providers based on their security certifications and compliance with international standards. We maintain backup copies of your account data in geographically separate locations to protect against data loss.

If a security incident affects jnetot—for example, if unauthorized access compromises user data—we notify affected accounts within 48 hours and describe the scope of the compromise. We do not cover up breaches or minimize their impact. We also work with cybersecurity firms to investigate incidents and strengthen our defences afterward.

How we use your data on jnetot

We use your data for five core purposes: account operation, payment processing, fraud prevention, legal compliance, and customer support. For account operation, we use your email and password to let you log in, and we use your activity logs to show you your bet history and balance. For payment processing, we share your name, address, and transaction details with our payment processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual-account providers—so they can process your deposits and withdrawals.

For fraud prevention, our jnetot compliance team analyzes your account activity for suspicious patterns: multiple deposits from different payment methods in short timeframes, rapid large withdrawals after losses, or attempts to create duplicate accounts. We do not punish users for these patterns automatically; instead, we flag high-risk cases for human review. If we identify fraud, we explain our reasoning before blocking or closing an account.

For legal compliance, we share aggregated and anonymized data with Indonesian financial regulators and anti-money-laundering authorities as required by law. We do not share identifiable user data with government agencies without a warrant or subpoena. We also retain your account data for regulatory audits and dispute resolution. Our jnetot legal team decides what data to share and documents those decisions.

Cookies and tracking technology

Our jnetot platform uses cookies to store your login session, remember your account preferences, and track whether you have viewed our terms and privacy policy. Cookies are small text files that your browser stores locally and sends to our servers on each page load. They expire after 30 days of inactivity, and you can delete them manually through your browser settings at any time. If you delete your session cookies, you will be logged out immediately.

We also use web analytics tools to understand how users interact with jnetot—which pages are viewed most, where users drop off, and what device types access our platform. These analytics do not identify you personally; they show aggregate patterns. We use this information to improve our user interface and to prioritize new features. We do not sell these analytics to advertisers or use them to build marketing profiles.

Your rights regarding data on jnetot

You have the right to request a copy of the personal data we hold about you on jnetot. Contact our support team and we will provide an export of your account information, deposit history, and wager records within 14 days. You also have the right to request correction of inaccurate information—if your name or address is wrong in our system, we will update it. You have the right to request deletion of your account and associated data, subject to legal holds for regulatory compliance (we may retain limited data if you have open disputes or pending withdrawals).

You have the right to object to our use of your data for specific purposes. For example, if you do not want us to use your email for promotional communications, you can opt out through your account settings or by emailing our support team. This does not prevent us from sending account-critical emails such as security alerts or withdrawal confirmations. You also have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights.

Third-party processors and data sharing

Our jnetot platform relies on third-party processors to deliver our services. These include payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), cloud infrastructure providers, email-delivery services, and customer-support platforms. Each processor has access to specific data needed for their function—payment processors see transaction details, email services see your contact address, support platforms see your communications with our team. We contractually bind these processors to protect your data and to use it only for authorized purposes.

We do not sell user data to advertisers, data brokers, or marketing firms. We do not share your betting history or spending patterns with third parties for profiling or targeting. We do share aggregated, anonymized data with regulators when law requires it—for example, reporting total transaction volumes or suspicious-activity flags—but never identifiable information about specific users.

Policy updates and contact information

We update this privacy policy periodically to reflect changes in our data practices or legal requirements. We notify users of material changes via email and by updating the "last modified" date on this page. Continued use of jnetot after an update constitutes acceptance of the new policy. If you disagree with an update, you have the right to close your account and request a full data export and account deletion.

If you have questions about our privacy practices, contact our jnetot support team via email or live chat. We respond in English and aim to address privacy inquiries within three business days. For urgent data-protection concerns, escalate your request to our compliance team, which prioritizes privacy matters over general support tickets. You can also contact your local data-protection authority if you believe we have violated your rights and we have not resolved your concern.